Responsible Gambling

Our Commitment to Responsible Gambling

As the regulatory authority for gaming in Malawi, we are committed to ensuring that gambling remains a safe and enjoyable activity. We work with operators, support organizations, and the community to minimize the potential harms associated with gambling.

This page provides resources and information to help you gamble responsibly and get help if you need it.

What is Responsible Gambling

Responsible gambling means gambling in a way that:

  • Is within your means
  • Doesn’t negatively impact your life or relationships
  • Remains an enjoyable leisure activity
  • Doesn’t lead to financial difficulties

Signs of Problem Gambling

Gambling becomes a problem when it stops being fun and starts having negative consequences. Be aware of these warning signs:

  • Spending more time or money than intended
  • Failed attempts to cut back or stop
  • Neglecting work, school, or family responsibilities
  • Borrowing money to gamble
  • Restlessness or irritability when not gambling
  • Gambling to escape problems or relieve stress
  • Lying about gambling activities
  • Feeling guilty or ashamed after gambling
  • Chasing losses (trying to win back money lost)
  • Selling possessions or taking loans to gamble
  • Financial difficulties due to gambling
  • Gambling until all money is gone

Tools for Responsible Gambling

Deposit Limits
Set daily, weekly, or monthly deposit limits to control how much you spend on gambling.

Cool-Off Periods
Take a short break from gambling (typically 24 hours to 6 weeks) to reassess your habits.

Resources for Help and Support

For IndividualsFor Operators
  • Counseling services through our toll-free line 4252, or whatsapp +265 999 982 112
  • Self-exclusion
  • Responsible Gambling brochures
  • Responsible gambling training
  • Compliance guidelines

Need Immediate Help ?

If you or someone you know is struggling with Gambling , help is available: MAGLA Toll-free Helpline: 4252
Whatsapp line: +265 999 982 112
The support is confidential and available in Chichewa and English