Our Commitment to Responsible Gambling
As the regulatory authority for gaming in Malawi, we are committed to ensuring that gambling remains a safe and enjoyable activity. We work with operators, support organizations, and the community to minimize the potential harms associated with gambling.
This page provides resources and information to help you gamble responsibly and get help if you need it.
What is Responsible Gambling
Responsible gambling means gambling in a way that:
- Is within your means
- Doesn’t negatively impact your life or relationships
- Remains an enjoyable leisure activity
- Doesn’t lead to financial difficulties
Signs of Problem Gambling
Gambling becomes a problem when it stops being fun and starts having negative consequences. Be aware of these warning signs:
Behavioral Signs
- Spending more time or money than intended
- Failed attempts to cut back or stop
- Neglecting work, school, or family responsibilities
- Borrowing money to gamble
Emotional Signs
- Restlessness or irritability when not gambling
- Gambling to escape problems or relieve stress
- Lying about gambling activities
- Feeling guilty or ashamed after gambling
Financial Signs
- Chasing losses (trying to win back money lost)
- Selling possessions or taking loans to gamble
- Financial difficulties due to gambling
- Gambling until all money is gone
Tools for Responsible Gambling
Self-Exclusion Programs
Self-exclusion allows you to voluntarily ban yourself from gambling venues or online sites for a set period. This tool is available on the gaming operators’ website or you can download and submit this self-exclusion form to us.
Deposit Limits
Set daily, weekly, or monthly deposit limits to control how much you spend on gambling.
Cool-Off Periods
Take a short break from gambling (typically 24 hours to 6 weeks) to reassess your habits.
Resources for Help and Support
- Counseling services through our toll-free line 4252, or whatsapp +265 999 982 112
- Self-exclusion
- Responsible Gambling brochures
- Responsible gambling training
- Compliance guidelines